FAQ’s

Can I update products in my Bag?

You cannot update products in your Bag. You may create another Bag or delete a Bag and create a new one if you’ve already created 10 Bags.

What can I use the Bag for?

You may send the link of your Bag to potential customers. Customers do not have to be registered to place an order. Planners and customers can also log in and place an order through your Bag, which the purchase will be credited to the Planners and customers ordered.

What happens if a product in my Bag is out of stock?

If the product in your Bag is out of stock, the link to the Bag is still valid without the product.

What happens if a product in my Bag is discontinued / inactive?

If the product in your Bag is discontinued or inactive from the stie, the link for your Bag will be invalid and redirect your customers to Riman.com.

What do I need to set up my E-wallet account?

Once you receive an email, you will need to verify the information and simply set your password, PIN, Security questions, and link your bank account. The information on your Planner account must match the information you are submitting to E-wallet. You may find a tutorial on DRIVE.

Can I set up a direct deposit?

You cannot set up a direct deposit directly with RIMAN, but you may set up a direct deposit through E-wallet.

What is an Active Customer?

Active Customer is a customer who has purchased any of Incellderm or Botalab products in a calendar month. The customer may be a registered Beauty Customer, or a non-registered customer who purchased through my “Bag” or “replicated site”. An individual purchasing multiple times will only count as a single Active Customer.

What happens if I don’t meet the Active Customer requirement?

Your commission will be withheld until the month that you meet the requirement.

How is the commission calculated?

Your commission will be calculated based on your rank at the time of order. Your rank advancement takes place either on the next day of qualifying order (Manager and Senior Manager), or the 1st of the following month (Team Leaders and above).

Does coupons and points affect my BP and commission?

All the BPs are calculated after any Points used or discounts / coupons applied.

You may update your list of products up to 7 days before the payment date for the following Subscribe & Savement.

How many Bags can I create?

You may set up up to 10 Bags.